Shipping & Returns
Valentina Kova offers all ground shipments at a flat rate of $15. If your order is needed sooner, please contact the Valentina Kova Atelier at + 1 (212)-600-4909 for delivery options and pricing.
Valentina Kova will refund any product purchased from Valentina Kova E-Commerce provided that you submit your request within 30 days from the product delivery date. This date may be determined by courier services such as UPS or FedEx.
All merchandise eligible for returns must be in new and unworn condition with original tags attached. Any packaging shipped in the original packaging must also be returned. The products must not show any signs of wear, use or altered in any way, or the return request will not be accepted.
To return an item, please send an email with your order number and item(s) being returned to firstname.lastname@example.org, or call +1 (212) 600-4909. You will then receive a prepaid return label via FedEx and a pickup will kindly be scheduled at the delivery location.