Shipping & Returns

 

Shipping Terms & Conditions

Merchandise purchased on the Valentinakova.com website may only be delivered within the United Sates excluding Hawaii, Alaska, and other U.S. Territories. We provide complimentary ground shipping within these perimeters. Orders placed to P.O. Boxes or APO/FPO will not be processed.

For international orders, please contact sales@valentinakova.com.

 

Returns & Exchanges

We accept returns within 14 days of the delivery date for store credit only. Merchandise must be returned in their original condition and packaging along with its purchase invoice. A copy of the original purchase invoice may be placed with the merchandise in the case of a partial return. Returns or exchanges are complimentary by using our system of pre-paid return labels via Fedex.

Special orders or merchandise with alterations cannot be returned or exchanged.

Please contact sales@valentinakova.com with any questions regarding our policy.